Privacy Policy

Last Updated: October 4, 2026 Your privacy is just as important to us as your safety out on the trails. This Privacy Policy explains how UsedEmoto collects, uses, and safeguards your personal data when you use our marketplace platform. 1. Information We Collect - Account Details: When you register, we collect your name, email address, and general location (such as your city or ZIP code) to facilitate local marketplace interactions. - Listing Data: Photos, titles, descriptions, pricing, and specs of the bikes, batteries, or parts you list. - In-App Messaging: Messages and negotiation offers exchanged between buyers and sellers on our platform to prevent fraud and ensure platform integrity. - Transaction Details: Basic order records (handled securely via our payment processor Stripe; UsedEmoto never stores complete credit card numbers). 2. How We Use Your Information We use your information exclusively to keep UsedEmoto running smoothly and safely: - To help buyers discover local bikes and parts near them. - To send transactional notifications (order updates, message alerts, account verifications). - To detect, investigate, and prevent fraudulent activity, scams, or stolen property listings. 3. Location Privacy (Protecting Your Neighborhood) - We use your location to calculate distance and show nearby listings. - We never publish your exact street address or GPS location publicly. - Only your general vicinity (e.g., city, neighborhood, or general zip area) is displayed on public listings. - You maintain complete control over where and when to disclose specific meetup or pickup locations via private messages. 4. Sharing Your Information We never sell, rent, or monetize your personal information to third-party data brokers or advertisers. We only share data when strictly necessary: - With vetted infrastructure providers (e.g., cloud hosting, email delivery, Stripe payment processing). - If required by law, subpoena, or to protect the vital safety of community members and assist in stolen property investigations. 5. Your Rights & Account Deletion You retain complete control over your personal information: - You may update or modify your profile details at any time in your Account Settings. - If you wish to delete your account, you can request account deletion in settings or contact support. Upon deletion, your active listings and personal identifiers will be permanently removed from public view.